Rail Locator Privacy Policy

Introduction

This Privacy Policy outlines the types of personal information that is collected and recorded by the Rail Locator app (hereinafter referred to as “the App”), operated by GeoTrak Tracket JV Ltd, and how we use it.

Contact Information

GeoTrak Tracket JV Ltd Unit 28, Manor Road Business Park, Manor Road, YO12 7BE.

For any privacy-specific concerns or requests, please email us at hello@tracket.co.uk.

Data Collection and Usage

The App collects various types of information for improved user experience, analytics, and functionality. The types of data collected and their usage are as follows:

1. 1. Google Cloud
    - - Data Collected: Anonymous IDs, IP Addresses
    - - Purpose: For cloud-based data processing and storage.
  2. Branch.io

- - - - Data Collected: User Email, User ID, IP Addresses
      - Purpose: to facilitate opening deeplinks for both functional and marketing purposes.

User Rights

As a user of the App, you have the following rights regarding your data:

- Right to Access: You can request access to your personal data that we hold.

- Right to Rectification: You can correct any personal data if it is inaccurate or incomplete.

- Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.

- Right to Restrict Processing: You can request a restriction on the processing of your personal data.

- Right to Data Portability: Where applicable, you can receive the personal data you provided to us, in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller.

- Right to Object: You can object to the processing of your personal data under certain conditions.

To exercise these rights, please contact us at hello@tracket.co.uk.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Consent

By using our system, you agree for us to use your email to send marketing material to you via our provider – Twilio Sendgrid, you can unsubscribe at any time at the bottom of the emails or by contacting us directly. Website Privacy Notice | Twilio

By using the App, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

1. Split.IO (Feature Flagging)
  - - Data Collected: Anonymous User IDs
  - - Purpose: To enable feature flagging for customized app experiences.

1. New Relic
  - - Data Collected: Anonymous User IDs, Anonymous Usage Data
  - - Purpose: For monitoring and analyzing app performance.

1. Tracket LogKit
  - - Data Collected: Anonymous User IDs, Anonymous Usage Data
  - - Purpose: To log and analyze technical details and app usage patterns.

1. Google Firebase
  - - Data Collected: Anonymous Analytics Data
  - - Purpose: For app analytics and performance metrics.

1. Glassfy
  - - Data Collected: Email Addresses, User Purchase Data
  - - Purpose: To manage subscriptions and in-app purchases.

1. Rail Locator Services
  - - Data Collected: User Data Inputted on Signup (Name, Email, Encrypted Password)
  - - Purpose: To provide personalized services and app functionalities.

1. 1. Google Cloud
    - - Data Collected: Anonymous IDs, IP Addresses
    - - Purpose: For cloud-based data processing and storage.
  2. Branch.io

- - - - Data Collected: User Email, User ID, IP Addresses
      - Purpose: to facilitate opening deeplinks for both functional and marketing purposes.